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Returns and Exchange

We want you to be happy with your purchase. If for any reason you find yourself unsatisfied with your purchase, you have 30 days from the invoice date to return your purchase. You can contact our customer service department at customercare@lavoltaaccessories.com to get a return authorization provided the merchandise is in its original packaging and proof of purchase is presented.

You will be responsible for return shipping cost. We will refund the cost of merchandise once we received your returned merchandise in its original package and invoice. If you paid for freight of original order, freight cost will not be refunded.

We strive to maintain a high level of accuracy in our shipments and make every effort to ensure your order reaches you in perfect condition. However, if you've received an item in error or find that it's damaged, please contact customer service at 1-888-217 7189 within 30days of invoice date. They will guide you through the process of per-authorizing the return at our expense.